Products On Lead Not Constrained By Territory (Doc ID 2029243.1)

Last updated on SEPTEMBER 03, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Territory eligibility is not constraining Products choice on Leads and it should. However, users can select from a wide range of Products, not just those constrained by territories.

When adding a product to a lead record I can add all active products up to the root sales catalog (including clicking on Root Catalog to assign it, which should not happen because only Products and Groups are supposed to be assigned, not a root catalog) even though we set up a territory with product dimension eligibility.

Cause

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