Dispute Notification Saves But Cannot Located After That. The Worklist is Empty. (Doc ID 2030770.1)

Last updated on JULY 10, 2015

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Participant Manger or Analyst create the dispute for participant.  Once it's saved, user do not see the dispute notification in the worklist or notification work area.


STEPS
1. Create the dispute
    a. Via Navigator > Sales Compensation > Create Dispute
    b. Via Navigator > Participant Snapshot > Create Dispute

2. After the dispute is save, view the notification
    a. Via Navigator > Sales Compensation > Worklist
    b. Via Navigator > Home > Notification work area


Cause

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