Smart Receipts (or Auto Apply) Is Giving Currency Error (Doc ID 2031019.1)

Last updated on NOVEMBER 13, 2015

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Process Customer Payments-Apply Customer Payments

We are trying to apply a receipt to an invoice by using the Auto Apply or Smart Receipts functionality.
This is giving an error as The currency is invalid. (AR-855624)
The problem is that both receipt & invoice are in GBP, hence not sure why the error is showing. We are unable to proceed further.

Navigation: Receivables Balances > Create Receipt > enter receipt#, amount, reference transaction number > Auto Apply > System is showing us an invoice with 100% matching. We click Accept. Error is shown.

Attaching screenshot of error & transaction.
You can see both are GBP.

ERROR
-----------------------
The currency is invalid. (AR-855624)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables Balances > Create Receipt
2. Enter receipt details
3. Enter reference transaction number and navigate to Action> Auto Apply
4. Notice that system is showing an invoice with 100% matching
5. Select the invoice and click Accept button
6. Error "The currency is invalid. (AR-855624)" is shown

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Auto-apply functionality

Cause

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