Contact To Be Constrained As Per Account On Activity (Doc ID 2033281.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.9.2.0 version, Activity Management

ACTUAL BEHAVIOR  
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On Activity there is  a account dynamic choice list field, when an account is  selected the contact field should be constrained to show only contacts related to those account. Is it possible to do on Activity object

EXPECTED BEHAVIOR
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Only Account related contacts should be displayed

STEPS
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The issue can be reproduced at will with the following steps:

SUI > Account > Retrieve and edit  account : BF-2712
has one contact Benoit Contact1 (only)

SUI > Activities > Task > Create task
> select account = BF-2712
> Contact DCL list more contacts than the one which is related to account (use contact default list : My Contacts)

Will check further and possibly consider ER

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot be sure to select a contact which is related to selected account when creating or updating a task

 

Cause

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