Fusion Global Payroll(GB): Unable to Create Work Relationship for United Kingdom (GB) Employees

(Doc ID 2036673.1)

Last updated on SEPTEMBER 02, 2016

Applies to:

Oracle Fusion Global Payroll - Version 11.1.9.2.0 and later
Oracle Fusion Global Payroll Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Human Resources - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to hire an employee the following error occurs:
JBO-FND:::FND_GENERIC_MESSAGE: The message is ORA-20001: The employment level entered is not eligible for the element Tax and NI on 1996-11-25. Details: You cannot grant the element to the payroll relationship, terms or assignment unless it meets the element eligibility criteria and has an element costing record. Ensure that a suitable element costing rule exists for the element, and that the eligibility criteria for a person matches those defined on the costing rule. ORA-06512: at "FUSION.PAY_ELEMENT_ENTRY_API", line 407 ORA-06512: at line 51


Cause

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