Last updated on SEPTEMBER 21, 2016
Applies to:Oracle Fusion Global Human Resources Cloud Service - Version 22.214.171.124.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 126.96.36.199.0 and later
Oracle Fusion Application Toolkit - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Fusion HCM Cloud Extract OTBI-Enterprise to OBIA (Oracle Managed Cloud service/OnPrem) - no data loaded for department tree
From POD (Prod) to OMCS environment
After the data loading to the warehouse, the user found via running analysis, that the department tree is empty .
The data was loaded from Cloud POD to OMCS warehouse environment.
There have been 2 attempts at an Extract, 20th July was the initial full extract run by Cloud Ops -no Dept Tree data
22nd July was run by customer - same issue no Dept Tree data
W_INT_ORG_DH is empty.
Troubleshooting done: The EXTRACT result files for “department tree” on the UCM server are also noted to be empty.
Screenshot shows the files corresponding to the 2 extracts to prove they were done and successfull:
- Full extract generated by Cloud Ops team on July 20th
- Extract generated by Client on July 22nd.
In VO terms, PERDEPTTREESTRUCTUREBICVO does not contain any records
No Error message: Extract tasks run to successfull
Cloud Extractor - extract
Department data has been loaded, just not the tree/hierarchy tables
All worked in test environment which is a mirror setup.
department hierarchies loaded into Fusion Applications from external source
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