Unable To Back Out Life Event (Doc ID 2038477.1)

Last updated on NOVEMBER 18, 2015

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Benefits - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Unable to back out Life Event

Issue: The application doesn’t allow client to back out, void, or change to manual for the Administrative Life Event. Various attempt including running the purge job and back out life events processes have not resolved the issue.
Expected Behavior: System should allow user to back out the life event.
Client seeing this issue with more than one person.



Cause

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