PO Approval Rules Not Working (Doc ID 2040821.1)

Last updated on JANUARY 25, 2017

Applies to:

Oracle Fusion Purchasing Cloud Service - Version 11.1.9.2.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

 User's are not able to approve a PO.  As a result, developers   have created catchall rule 1=1 that is the only rule working. The expectation is that based on a DFF value selected there will be a particular user approving the PO.  Before adding the catchall rule 1=1 , user's received the following error.

 

Error Message


Error Message: POR-2010363. Approval Information is currently not available. Try again later or contact your help desk.

Cause

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