Fusion Global Payroll: Transfer Batch Process with Multithread: Blank Error Message in UI. Other Exception in Am/VO Way:jav (Doc ID 2041447.1)

Last updated on AUGUST 06, 2015

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Payroll - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to load employee regional data to the employee withholding certificate, the batch is in error and the following error occurs in the log:
Other exception in Am/VO way:oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-Unable to fetch employee details to created regional Card: Unable to fetch employee details to created regional Card.oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle
oracle.apps.fnd.applcore.messages.ApplcoreException: JBO-Unable to fetch employee details to created regional Card: Unable to fetch employee details to created regional Card.oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle
at oracle.apps.hcm.locUS.payrolls.dedns.personalRecords.personRecordService.regional.applicationModule.USTaxRegionalWthServiceAMImpl.getRegionalCardPersonDetails(USTaxRegionalWthServiceAMImpl.java:285)
at oracle.apps.hcm.locUS.payrolls.dedns.personalRecords.personRecordService.regional.applicationModule.USTaxRegionalWthServiceAMImpl.uploadEmployeeWithholdingRegionalCardDetailsInternal(USTaxRegionalWthServiceAMImpl.java:430)
at oracle.apps.hcm.locUS.payrolls.dedns.personalRecords.personRecordService.bl.view.USTaxRegionalWthServiceBLVORowImpl.validate(USTaxRegionalWthServiceBLVORowImpl.java:2604)

The issue can be reproduced at will with the following steps:
1. Create payroll batch loader spreadsheet for employee regional data
2. Transfer the batch with multi-threading
Error occurs



Cause

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