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Fusion US Payroll: Involuntary Deductions FAQ and Troubleshooting Guide (Doc ID 2045681.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Fusion Global Payroll Interface - Version and later
Oracle Fusion Payroll Interface Cloud Service - Version and later
Oracle Fusion Global Payroll Cloud Service - Version and later
Oracle Fusion Global Payroll - Version and later
Information in this document applies to any platform.


The goal of this document is to provide frequently asked questions and troubleshooting support for issues related to involuntary deductions.


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In this Document
 What are Involuntary Deductions or Wage Attachments?
 What documentation is available for setting Involuntary Deductions
 How to setup a new payment type and payment method for Garnishments?
 Can EFT file generated out of Make EFT process be customized?
 Does application allow entering multiple children per child support involuntary deduction order?
 How to turn off involuntary deduction fees?
 How to override involuntary deduction calculation card processing fee amount to be 0 for some employees?
 Common Issues
 Total Owed Elements not end dating when total owed reached
 When Total Owed is reached the deduction does not come out for employee
 Student Loan not deducted when there is more than one Student Loan for an employee
 Order amount is deducted completely / fully in Regular Pay, but is not deducted in Supplemental Pay
 Educational Loan is under withheld when employee has child support element
 Out of two involuntary deductions one garnishment and one child support the latter is not taken
 Multiple Child Support combines two reference codes in the file
 TN associate with a TX order should not include medical insurance in the calculation
 NEW: Issue: Student Loan garnishment was deducting at 15% of disposable income as expected. After 18C it is calculating at 10% of disposable income
 Error: An external function call error occurred for formula XYZ CHILD SUPPORT_BASE, line 303. An assertion failure was detected at location pylogerr:1.
 Error processing Prepayments: ORA-20001: The third party organization payment method details are missing or invalid

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