Can We Provide Outlook For Sales Cloud To Any Other Role Than Sales Rep And Sales Manager (Doc ID 2047386.1)

Last updated on AUGUST 27, 2015

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Goal

How Oracle Sales Cloud for Outlook can be made available for roles other than Sales Managers and Sales Representative?

Implementation guide clearly indicates that Outlook for Sales Cloud is accessible for the Sales Rep or sales Manager roles only. Customer needs Account Management teams and Financial team which deals with customers to also have the outlook access.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms