Manager Is Not Updated In OIM After Running Synchronize Person Records Process (Doc ID 2049714.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Financials Common Module Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later
Information in this document applies to any platform.

Symptoms

  Customer update users' manager in fusion application, but the change is not reflected in OIM


Steps to reproduce:

1. Login to fusion application
2. Change an user's manager to someone else
3. Run Synchronize Person Records and Send Pending LDAP Requests process
But user still have old manager in OIM

Cause

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