Facing Errors When Loading Customer Sales Team If Customer Was created With Web Services Only (Doc ID 2051916.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.10.0.0 [Release 1.0]
Oracle Fusion Sales - Version 11.1.9.2.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Customer is importing Customer sales teams and they map OS-OSR of Sales account to Resource id (party_id) of resource 
Such import works fine with imported customers  but not when customer had been created by using web service 

 

Navigator > Setup and Maintenance > Manage file Import activities > Type = Customer resource Team

> setup wizard (csv file and mapping and options) > Submit import

Such import works fine with imported customers  but not when customer had been created by using web service 

 

 

Cause

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