User Not Getting Notification on the Bell Icon For Disputes (Doc ID 2052604.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

User is able to see the dispute notifications on the worklist but not on the Bell icon.


STEPS
User can see the disputes via :
1. Navigator > Participant Snapshot > Worklist
2. Navigator > Reports and Analytics > Create Analysis on subject area "Incentive Compensation - Disputes Real Time"

User can not see any disputes via navigator's Bell icon.

Cause

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