Receive Error 401--Unauthorized Error When Logging In As Incentive Compensation Analyst

(Doc ID 2053704.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login with user that has Oracle Incentive Compensation Analyst role,  the following error occurs.

ERROR
Error 401--Unauthorized
From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:
10.4.2 401 Unauthorized
The request requires user authentication. The response MUST include a WWW-Authenticate header field (section 14.46) containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable Authorization header field (section 14.8). If the request already included Authorization credentials, then the 401 response indicates that authorization has been refused for those credentials. If the 401 response contains the same challenge as the prior response, and the user agent has already attempted authentication at least once, then the user SHOULD be presented the entity that was given in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained in section 11.


STEPS
1. Create user
2. Assign user with Oracle Incentive Compensation Analyst role 
3. User login and get errors right away

Cause

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