AR AutoInvoice Lines Not Imported And Not Error Is Displayed If No Customer Account Profile Is Defined (Doc ID 2056037.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Auto Invoice

ACTUAL BEHAVIOR
---------------
AR AutoInvoice Lines not imported and not available in Manage spreadsheet

We have many invoice lines stuck in the interface table and not able to import them to AR. We don't see these lines in the AutoInvoice Execution report. There seems to be no issues with these lines but then they can't be imported to AR. We checked the Error table and found no error message of any kind.

EXPECTED BEHAVIOR
-----------------------
The Autoinvoice Process should run successfully or the records with issues should be visible in Manage Autoinvoice and should have attached an error message

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Receivables Billing
2. Select Manage Autoinvoice Lines
3. Open the excel file ManageAutoinvoiceLines.xlsx
4 ....................

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use properly the Autoinvoice process

Cause

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