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Unable To Access Business Intelligence Dashboards: Access Denied for User Error (Doc ID 2056868.1)

Last updated on OCTOBER 18, 2017

Applies to:

Oracle Fusion Assets Cloud Service - Version and later
Oracle Fusion Assets - Version and later
Information in this document applies to any platform.


On : version

Unable to access Business Intelligence dashboards

Getting the following error accessing Assets Business Intelligence and Payables Business Intelligence

access denied for user to path /shared/Financials/_portal/Fixed Assets/dashboard layout.

access denied for user to path /shared/Financials/_portal/Payables/dashboard layout.

Error Details
Error Codes: O9XNZMXB

The issue can be reproduced at will with the following steps:
1. Navigate to Fixed Assets > Asset Business Intelligence Dashboard
2. Navigate to Payables > Payables Intelligence Dashboard

The issue has the following business impact:
Due to this issue, users cannot access the Asset Business Intelligence Dashboard


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