Unable To Access Business Intelligence Dashboards: Access Denied for User Error
(Doc ID 2056868.1)
Last updated on NOVEMBER 01, 2024
Applies to:
Oracle Fusion Assets Cloud Service - Version 11.1.9.2.0 and laterOracle Fusion Assets - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version
Unable to access Business Intelligence dashboards
Getting the following error accessing Assets Business Intelligence and Payables Business Intelligence
ERROR
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access denied for user to path /shared/Financials/_portal/Fixed Assets/dashboard layout.
access denied for user to path /shared/Financials/_portal/Payables/dashboard layout.
Error Details
Error Codes: O9XNZMXB
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Fixed Assets > Asset Business Intelligence Dashboard
2. Navigate to Payables > Payables Intelligence Dashboard
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot access the Asset Business Intelligence Dashboard
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |