Collections Dashboard Does Not Display Delinquency Data
(Doc ID 2057090.1)
Last updated on MARCH 31, 2017
Applies to:
Oracle Fusion Receivables Cloud Service - Version 11.1.9.2.0 and laterOracle Fusion Receivables - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
On : 11.1.9.2.0 version, Transactions
ACTUAL BEHAVIOR
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Collections Dashboard Does Not Display Delinquency Data
EXPECTED BEHAVIOR
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Collections Dashboard Should Display Delinquency Data
STEPS
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The issue can be reproduced at will with the following steps:
1. Perform the setup for Advanced Collections
2. Run the Update Collections Summary Data process
3 Navigate to the Collections Dashboard and view Delinquent Customers tab which is empty
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use the Advance Collection functionality
Cause
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