Fusion Global HR: Performance Issue While Opening The Directory and the Employee With More Subordinates (Doc ID 2059580.1)

Last updated on SEPTEMBER 29, 2015

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Human Resources - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Performance

Application error while opening the directory and the employee with more subordinates

Application error while opening the directory and the employee with more subordinates
"An Application error occurred. See the incident log for more information"

ERROR
-----------------------

An application error occurred see the incident log for more information:

Incident #15 HCM Domain, CoreProcessesServer_201, HcmCoreApp



STEPS
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The issue can be reproduced at will with the following steps:
1. Login as username:
2. Login successful;
3. Now click on Directory;
4. Now view user's record;
5. Click on + sign of user;
6. Now scroll to the right;
7. Click on right cursor icon (>>);
8. Page is blinking and never loads and an application error occurs.


Cause

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