Unable To Refresh Service Definition - Major Issue With Webservices (Doc ID 2060145.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Activity Management

When attempting to refresh a webservice service definition
the following error occurs.

ERROR
-----------------------
'Web Service connection 'testOppty' is not found'

Customer is trying to refresh a webservice service definition but he receives the following error message:
'Web Service connection 'testOppty' is not found'
When he tries to delete and recreate the definition it is creating a duplicate.
The behaviour is experienced by all web services under Application Composer --> Common or Sales Application --> Webservices.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Refresh a webservice service definition but he receives the following error message:
2. get error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot refresh WebServices definitions

Cause

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