Web Service Called Multiple Times In BeforeCommit Trigger When Address Is Modified (Doc ID 2060558.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On :  11.1.9.2.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR  
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 Web service called multiple times in BeforeCommit trigger when address is modified

EXPECTED BEHAVIOR
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Web service should be called one time only

STEPS
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The issue can be reproduced at will with the following steps:
1. Declare a webservice in applications composer in Common application and Account object
2. Include a call to this web service in a  BeforeCommit trigger  (on object address)
3. Update an address > trigger call web service multiple times

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this trigger in a reliableway

Cause

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