PIM : Items In Interface Are Not Picked Up By Import Program due to multiple item import jobs running at the same time (Doc ID 2061908.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Fusion Product Model - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms



ACTUAL BEHAVIOR
---------------
Batch Item import – child process reports errors but none found, data not processed

EXPECTED BEHAVIOR
-----------------------
Should report valid errors to explain why upload failed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
- Import Batch was created during an import from PDM spoke system.
- Batch contained 6 items that can be found in open interface
- Batch ran in error, from the UI no further detail can be found. No items on Completed tab, no errors and no items on “In Progress” tab.

NB There are multiple item import ess jobs running on this spoke system

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, specific users presented with upload failure without error logged

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms