Ran Calculation and Commission is Zero. Transaction Are Still In Rollup Status. (Doc ID 2063148.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Transactions remain in 'ROLLUP' status even after calculation.


System Parameters are :
   Enable Classification =  No
   Enable Direct Crediting = No
   Enable Rollup Crediting = Yes
   Rollup Using = Rollup Hierarchy

Under this situation customer should only use the following processes
1. Import/Collect or manually create credited transactions
2. Run Revert Transactions
3. Run Rollup
4. Run Calculation

Calculation should pick up transactions in 'ROLLUP' status.


View transactions in Navigator > Credits and Earnings > Manage Credits and the status is already Rollup.

 

Cause

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