Ran Calculation and Commission is Zero. Transaction Are Still In Rollup Status.
Last updated on JULY 31, 2017
Applies to:Oracle Fusion Incentive Compensation Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion Incentive Compensation - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Transactions remain in 'ROLLUP' status even after calculation.
System Parameters are :
Enable Classification = No
Enable Direct Crediting = No
Enable Rollup Crediting = Yes
Rollup Using = Rollup Hierarchy
Under this situation customer should only use the following processes
1. Import/Collect or manually create credited transactions
2. Run Revert Transactions
3. Run Rollup
4. Run Calculation
Calculation should pick up transactions in 'ROLLUP' status.
View transactions in Navigator > Credits and Earnings > Manage Credits and the status is already Rollup.
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