Unable To Import Customer Accounts With Primary Flag As N (Doc ID 2063324.1)

Last updated on NOVEMBER 05, 2015

Applies to:

Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On 11.1.10.0.0
======================
We created an import mapping file and in that we passed the primary flag as N. (Ie : IdentifyingAddressFlag for the object 'Account' as N). But then too it defaulted the address as Primary.

Business Scenario :
We imported two accounts :
Case 1) Account 'A' had one address and that was set to N in the file, still the address was set as primary in Sales Cloud.
Case 2) 'Account B' had two addresses and for both primary was set to N, still Sales Cloud made the first address as primary.

Is it possible to import account with none of the address as Primary? Request you to clarify the same.

IF 'YES' request you to please explain as to how can this be done.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms