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Eloqua Update Contact By External WS Call Generating An Error (Doc ID 2063704.1)

Last updated on NOVEMBER 05, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Oracle Fusion Sales - Version and later
Information in this document applies to any platform.


On : version, CX Integration

GBN: Eloqua Update Contact external call generating an error

The Update Contact external call is generating an error due to the 'StatusFlag' field being returned with a null value.

The Update Contact external call should not error

The issue can be reproduced at will with the following steps:
1. Execute the Update Contact external call from Eloqua

The issue has the following business impact:
Due to this issue, users cannot send contact updates from Eloqua to OSC.



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