Error In Updating Leads Via File Based Import (Doc ID 2064626.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Leads, Sales Campaigns

When attempting to run a marketing List import to update Leads with product and account
the following error occurs.

ERROR
-----------------------
ERROR ODI-1226: Step Propagate Lead ID fails after 1 attempt(s).
ODI-1232: Procedure Propagate Lead ID execution fails.
ODI-1228: Task Propagate Lead ID (Procedure) fails on the target ORACLE connection ORACLE_FUSION.
Caused By: java.sql.SQLException: ORA-01427: single-row subquery returns more than one row

at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:462)
at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:405)
at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:931)
at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:481)
at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:205)
at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:548)
at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:217)
at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:1115)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1488)
at oracle.jdbc.driver.OraclePreparedStatement.exec
ERROR Error occured during the execution of Lead Import Scenario.
ERROR ODI-1226: Step Lead Exact Match And Validation fails after 1 attempt(s).
ODI-1241: Oracle Data Integrator tool execution fails.
at com.sunopsis.dwg.dbobj.SnpSessTaskSqlS.getExceptionOnStepTaskFailure(SnpSessTaskSqlS.java:53)
at com.sunopsis.dwg.dbobj.SnpSessStep.treatStepTaskError(SnpSessStep.java:1127)
at com.sunopsis.dwg.dbobj.SnpSessStep.treatAttachedTasks(SnpSessStep.java:594)
at com.sunopsis.dwg.dbobj.SnpSessStep.treatSessStep(SnpSessStep.java:468)
at com.sunopsis.dwg.dbobj.SnpSession.treatSession(SnpSession.java:2093)
at com.sunopsis.dwg.dbobj.SnpSession.treatSession(SnpSession.java:1895)
at oracle.odi.runtime.agent.processor.impl.StartScenRequestProcessor$2.doAction(StartScenRequestProcessor.java:580)
at oracle.odi.core.persistence.dwgobject.DwgObjectTemplate.execute(DwgObjectTemplate.java:216)
at oracle.odi.runtime.agent.processor.impl.StartScenRequestProcessor.doProcessStartScenTask(StartScenRequestProcessor.java:512)
at oracle.odi.runtime.agent.processor.i
DEBUG System Task Logging Started.


Error occured during the Lead Exact Match and Validation Scenario Execution.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Setup and Maintenance > Manage File Import Activities > Sunmit a batch with Marketing List as a type
2. get an error


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update leads vie import

 

Cause

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