Fusion Global Payroll (US): Tax Withholding Certificate will not Load (Doc ID 2070239.1)

Last updated on DECEMBER 30, 2015

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Payroll - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When workers navigate to Person Gallery > Manage Tax Withholding > Employee Withholding Certificate, the W-4 does not load.

The issue can be reproduced at will with the following steps:
1. Navigate to Person Gallery > Manage Tax Withholding > Employee Withholding Certificate
2. W-4 just says Loading... and never comes up.

Cause

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