Why Are Paid Transaction Being Picked Up in the Next Payment Batch With Zero Amount to be Paid ?
(Doc ID 2070742.1)
Last updated on DECEMBER 19, 2024
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and laterOracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
Symptoms
Even though the payment amount is zero, user sees transaction (eg. Trx-100 ) that has already been paid in August on the September payment transactions details.
EXPECTED BEHAVIOR
User is not expecting to see transaction that has been paid in previous payment batch (August) to be included in the current payment batch (September).
STEPS
1. Calculate commission for August
2. Create payment batch for August
3. Re-calculate commission for August
4. Run Refresh Payment Batch for August (get error)
5. Pay the August payment batch
5. Create payment batch for September and see the transaction paid from August also in the list of transactions picked up for payment in September.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |