Fusion Global Payroll (CA): Not Able to Have More than One Workers' Compensation Account Assigned to a Province for Canada (Doc ID 2071112.1)

Last updated on OCTOBER 27, 2015

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

For Canadian Payroll when setting up workers' compensation in Manage Legal Entity HCM Information, some provinces need multiple accounts. When entering the first account (multiple lines, default account) there are no issues, but when adding the second account, the following error message is generated:

"You must specify a default rate for an account. You can specify only one default rate for an account."

When clicking on the Default Rate and Default Account for the second account that is entered, click submit, then another error message occurs:
"You must specify a default account for the province. Only one default account can be designated for a province."


Cause

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