Loading And Activating A Territory Dimension Fails For A Particular User (Doc ID 2076127.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Partner Management

When attempting to Load and Activation process to enable a territory dimension,
the following error occurs.

ERROR
-----------------------
[2015-11-4 08:22:14 UTC] Loading Members for Dimension Geography process started. (MOT-480428)
[2015-11-4 08:22:16 UTC] 80 records have been processed. (MOT-480448)
JBO-MOT:::MOT_SYNCH_FAILS_DUPS: MOT-480320Synchronization of the dimension with the code Geo failed. Duplicate members with the same integration ID 300000000183899 were found in the dimension source.
[2015-11-4 08:22:18 UTC] Loading Members for Dimension Geography process ended (Completed Successfully). (MOT-480427)



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator > Territories and Quotas > Run Load and Activate process
2. get erroBUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete Load and Activation process to enable a territory dimension

 

Cause

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