CONTACT DELETE Event Is Not Working When Integrating OSC Rel9 With A 3rd Party Application Emma (Doc ID 2077088.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Custom Integration weird behavior from SUI page
Delete WS invocation of the trigger has stopped altogether and are not able invoke trigger during the delete event of the Contact.

Expected Behavior
Deleting a Contact from OSC CUI & OSC SUI, should trigger the Delete WS to delete record from 3rd Party app Emma.

Reproducible Steps
1. Log into Fusion Applications
2. Use the below code in before update trigge

 if ( getPrimaryRowState().isModified() == true && PartyStatus == "A" ){
  //update emma contact
 }else if (PartyStatus == "I"){
  //delete emma contact
 }
 .
 or
 .
 if ( getPrimaryRowState().isModified() == true && PartyStatus == "A" ){
  //update emma contact
 }else if (getPrimaryRowState().isModified() == true && PartyStatus == "I"){
  //delete emma contact


Due to this issue, users cannot delete record from third party app emma

Cause

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