Correct Mapping Setup To Change The Owner When Converting Lead To Opportunity
(Doc ID 2077217.1)
Last updated on MARCH 20, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Oracle Fusion Sales - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
On : 22.214.171.124.0 version, Leads, Sales Campaigns
When converting a lead to an opportunity a box appears requesting which owner to use for the opportunity. If the owner is changed using this box it doesn't get added to the opportunity.
The owner changed in the Convert lead to Opportunity window should appear on the new opportunity.
The issue can be reproduced at will with the following steps:
1. Go to Simplified UI --> Leads --> create new lead
2. Insert the data related to Account and Contact --> Save --> Actions --> Convert --> in the Convert window change the owner --> Submit
3. Go to Opportunity just created and see the owner. It's not the changed one.
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