Correct Mapping Setup To Change The Owner When Converting Lead To Opportunity
Last updated on MARCH 20, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Oracle Fusion Sales - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Leads, Sales Campaigns
When converting a lead to an opportunity a box appears requesting which owner to use for the opportunity. If the owner is changed using this box it doesn't get added to the opportunity.
The owner changed in the Convert lead to Opportunity window should appear on the new opportunity.
The issue can be reproduced at will with the following steps:
1. Go to Simplified UI --> Leads --> create new lead
2. Insert the data related to Account and Contact --> Save --> Actions --> Convert --> in the Convert window change the owner --> Submit
3. Go to Opportunity just created and see the owner. It's not the changed one.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms