Compensation Plan Document Is Not Displaying In the Participant Snapshot Page or in Sales Compensation My Compensation Plan

(Doc ID 2081421.1)

Last updated on MAY 24, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

When selecting the document plan icon on the Participant Snapshot page, nothing happens.   The icon is greyed out.

The expectation is that the user can view the plan document when the compensation plan is showing as 'Accepted'


STEPS
1. To view in Participant Snapshot as Compensation Analyst:
    Navigator> Participant Snapshot> Select Participant> Manage Compensation Plan

2. To view in simplified UI as Participant:
    Navigator> Incentive Compensation> Sales Compensation> My Compensation Plans tab


Cause

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