Fusion PIM: Organization Code is Empty on the Change Order Workflow Notification Screen (Doc ID 2081707.1)

Last updated on MARCH 11, 2016

Applies to:

Oracle Fusion Product and Catalog Management - Version 11.1.9.2.0 and later
Oracle Fusion Product Model - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Item Management

ACTUAL BEHAVIOR
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Organization code is empty on the change order workflow notification screen

We have added the organization code to our notifications. The steps were provided by Development.
However the organization code is not filled on the notification screen for new change orders. Development investigated this and concluded that that the service is not returning any value because Ahold uses Item Organization (and not Inventory Organization).
The inventory flag in INV_ORG_PARAMETERS is set to N, however the classification code in HR_ORGANIZATION_V is set to INV. Both are mutually exclusive here. Therefore neither ItemOrganizationService nor InventoryOrganizationService will return details about these Organisations.

EXPECTED BEHAVIOR
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These should not have a mutex situation

STEPS
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The issue can be reproduced at will with the following steps:
1) Login to BPM Worklist app as administrator
2) Click on Administration link
3) Click on "Public FlexFields" on left hand side under "Flex Field Mapping"
4) Select "Edit mappings by task type:" option and click on Search Icon
5) Search for "ChangeOrderApprovalTask"
6) Select the row and click "OK"
7) Under "Map Payload Attributes" Drop down, select "OrgCode". This new field is now exposed from Human Task to be shown on BPM Worklist
8) Click on first search icon to provide a label to this field.
9) Click on "Create label"
10) On Popup, provide below values
Attribute Type: Text Attributes
Task Attribute: TextAttribute1 (or any other unused)
Label Name: Organization Code
Click on Create button
11) Select the above created row in next popup and click on "Select button"
12) Click on save button


Cause

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