We Have Problems To Add An Owner To A Customer File-based (Doc ID 2083567.1)

Last updated on JANUARY 24, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Sales - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

Customer is trying to update a customer with a new owner but the follow error is displayed:
"An error occurred during the data import. Details: This error occurred while importing data: For input string: "3E+14"(OWNER_PERSON_ID)."

The value for the column "OWNER_PERSON_ID" was obtained from the export process for the Person object
The customer wishes update the customer, both Account and Contact with this value.

Cause

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