Cannot Adjust The Forecast Value Of One Of The Territories Due To HeaderNotActiveException Error (Doc ID 2084958.1)

Last updated on JANUARY 04, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Sales Forecasting

Adjusting the forecast value of one of the territories is impossible for a Sales Manager.

ERROR
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An Application error occurred while executing server script
HeaderNotActiveException




STEPS
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The issue can be reproduced at will with the following steps:
1. Go To Forecasts and edit one of them
2. Change the value for November for the territory
3. Click Submit

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot adjust the forecast value for a sales manager

Cause

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