Lead Details Page Product Section Not Available : get error : You entered an invalid product. Select a valid product.

(Doc ID 2086054.1)

Last updated on DECEMBER 07, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Sales - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Leads, Sales Campaigns

When attempting to select a product in scope of lead
the following error occurs.

ERROR
-----------------------
You entered an invalid product. Select a valid product.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. SUI > Leads > Product section
2. > try to select a product > get error : You entered an invalid product. Select a valid product.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select or add a product to a lead

 

Cause

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