CPQ Sourced Orders Fail with an Error - A cross-referenced value was not found for attribute CURRENCY_CODE in source system XXXXXXX (Doc ID 2086568.1)

Last updated on JANUARY 12, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Distributed Order Orchestration - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Orders submitted from an External Order Capture System  CPQ are not created - the order creation is failing with an error:

A cross-referenced value was not found for attribute CURRENCY_CODE in source system XXXXXXX

The error message can be viewed in the DOO Workbench by searching for the order using the - Manage Orchestration Process Exceptions - task, this is described in:- How to View Errors when an Order has Not been created - Order Submitted using Web Service (Doc ID 2162739.1)

Cause

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