Order Creation Fails With:- A cross-referenced value was not found for attribute UOM_CODE in source system XXXXXXX (Doc ID 2086667.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Order Management Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Distributed Order Orchestration - Version 11.1.9.2.0 and later
Information in this document applies to any platform.
***KM Review - Dec 2016 - Checked for Relevance***

Symptoms

Orders submitted from an external order capture application are not created - the order creation is failing with an error:

A cross-referenced value was not found for attribute UOM_CODE in source system XXXXXXX


The error message can be viewed in the DOO Workbench by searching for the order using the - Manage Orchestration Process Exceptions - task

Cause

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