The Exported Data From Manage Department and Organization Trees is Garbled (Doc ID 2086974.1)

Last updated on JANUARY 27, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version and later
Oracle Fusion Global Human Resources - Version and later
Information in this document applies to any platform.


When department and organization trees have Japanese characters and exported them, Japanese characters are garbled in Microsoft Excel.

Japanese characters are not garbled in Microsoft Excel.

The issue can be reproduced at will with the following steps:
1.Navigator -> Workforce Management -> Workforce Structures
2.Task -> Organizations -> Manage Department Trees or Manage Organization Trees
3.Search Department/Organization Tree, and select it
4.Press Next button on Manage Department/Organization Trees: Specify Definition
5.Press "Export Nodes" button
6.Open the exported csv file using Microsoft Excel


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