Fusion Global Human Resources: Additional Approver Does Not Receive Notification for Manager Change Approval Request (Doc ID 2087435.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Global Human Resources - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms


When an additional approver is added to an approval request, the approver is not being picked up in the flow, and does not receive an approval request notification.


Expect that the approver be included in the approval chain.

1. Logged in as a manager.
2. My Team > Change manager for a direct report.
3. On the review page, add a new approver.
4. Submit the transaction.
2. Log in as the additional approver, and observe that no notification is received.



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms