Autoinvoice Ends With An Unexpected Error Has Occurred. E-Business Tax Call Returned Error: 2

(Doc ID 2088404.1)

Last updated on DECEMBER 12, 2015

Applies to:

Oracle Fusion Receivables - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, When Running autoinvoice, the following error occurs:

validate_and_default_tax_attr returns successfully
Begin Tax Calculation:[Thomson Reuters ONESOURCE Integration for Fusion O2C Release]
  Instance Name :[IntegrationO2C]
  Use Bill-To for Null Ship-To :[N]
  Allow Order to Book on Error :[Y]
  Customer Number Source :[PARTY]
  Invoice Freight as Line :[N]
  External Company :[01]
  Print Input :[OFF]
  Tax: Tax Accounting Level :[BASIC]
  Calc O2C Tax :[AR_OM]
  Audit on Complete :[N]
  Host System : [FA097]
: batch_id = 1401
: local trx ID = 14.24.154143
Unable to fetch tax factors.
import_document_with_tax returns failure
ZX_API_PUB.import_document_with_tax returns failure
An unexpected error has occurred. Contact your system administrator.
ERROR: E-Business Tax call returned error: 2.
Print Format: S.NO: (<interface_line_id>)(<invalid_value>)
Printing errors in ZX_VALIDATION_ERRORS_GT for interface lines.
Printing errors in ZX_VALIDATION_ERRORS_GT for Manual Tax lines.
Printing errors in ZX_ERRORS_GT for transactions.

The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Scheduling Processes
3. Run Import Autoinvoice: Master program
4. Reviewed the logs and observed the error described appears


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