My Oracle Support Banner

Fusion Payroll: Generate Payslip Process Errors (Doc ID 2091178.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

When attempting to Generate Payslip, the following error occurs.
Not able to see payslip for the employee in Person Management UI, it is blank:

ERROR
-----------------------
"reporting file loc=/u01/APPLTOP/instance/ess/rfd/34885/out/
report_category - 300000000528958
pay_request_id - 300000002756591
process_name - ARCHIVEWRITE
legislative_parameters - PAYROLL_ID=300000002015046
legislative_data_group_id - 300000001287005
parameter_group_id - 300000000114999
effective_date - 2015/10/01 00:00:00
start_date - 2015/10/31 00:00:00
Validate enterprise_id context
Request Id = 300000002756591
Enterprise Id = 1
Process Start Time: Nov 16, 2015 10:09:21 AM
PLSQL Log Messages
End PLSQL Log Messages
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
PAY_PAYPROC_UNKNOWN_ERR
PLSQL Log Messages
End PLSQL Log Messages
PLSQL Log Messages
End PLSQL Log Messages
Process End Time : Nov 16, 2015 10:09:21 AM"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run Payroll
2. Calculate Prepayments
3. Run Payroll Archive
4. Run EFT Payments
5. Error is raised

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.