Fusion Payroll -Generate Payslip Process Errors (Doc ID 2091178.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Global Payroll

When attempting to Generate Payslip, the following error occurs.
Not able to see payslip for the employee in Person Management UI ,its blank

ERROR
-----------------------
"reporting file loc=/u01/APPLTOP/instance/ess/rfd/34885/out/
report_category - 300000000528958
pay_request_id - 300000002756591
process_name - ARCHIVEWRITE
legislative_parameters - PAYROLL_ID=300000002015046
legislative_data_group_id - 300000001287005
parameter_group_id - 300000000114999
effective_date - 2015/10/01 00:00:00
start_date - 2015/10/31 00:00:00
Validate enterprise_id context
Request Id = 300000002756591
Enterprise Id = 1
Process Start Time: Nov 16, 2015 10:09:21 AM
PLSQL Log Messages
End PLSQL Log Messages
Name PAY_PAYPROC_UNKNOWN_ERR
Token1 null
Token2 null
Token3 null
PAY_PAYPROC_UNKNOWN_ERR
PLSQL Log Messages
End PLSQL Log Messages
PLSQL Log Messages
End PLSQL Log Messages
Process End Time : Nov 16, 2015 10:09:21 AM"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Run Payroll
2. Calculate Prepayments
3. Run Payroll Archive
4. Run EFT Payments
5. Error is raised

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot generate payslips.

Cause

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