Getting an Error While Deleting Personal Payment Method: "An application error occurred" (Doc ID 2093231.1)

Last updated on DECEMBER 30, 2015

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Global Payroll - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a payment method the following error occurs.

ERROR

  An application error occurred. See the incident log for more information.

  An application error has occurred. Your help desk can use the following information to obtain a more detailed
  description of this incident: 1125, Server Domain: HCMDomain, Server Instance: CoreProcessesServer_1,
  Application Name: HcmCoreApp.


STEPS
The issue can be reproduced at will with the following steps:
1. When logged in as an employee (both with the seeded role and our custom employee role) we face the following error when trying to delete a payment method.
2. > Navigate to the Directory Icon > Click on the Actions menu against your name in the Org Chart > Select Payroll > Manage Personal Payment Method > Select an existing Payment Method and click Delete
3. Getting the error



Cause

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