Unable To Activate The Learn Icon On Welcome Springboard (Doc ID 2096868.1)

Last updated on FEBRUARY 04, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

I have enabled the Learn Icon by setting 'Visible' to 'Yes' and also 'Show on Welcome Springboard' to 'Yes' through personalization using 'Structure'.
But it is still not visible in the Navigator menu nor on the Springboard.

Cause

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