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Minimum Dunning Invoice Amount Is Ignored (Doc ID 2097217.1)

Last updated on FEBRUARY 10, 2016

Applies to:

Oracle Fusion Advanced Collections - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Collections-Manage Customer Correspondence

ACTUAL BEHAVIOR
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When creating dunning letters, invoices that have amount under "Minimum Dunning Invoice Amount" in the customer account/site profile is included.

EXPECTED BEHAVIOR
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Invoice Amount < 50 should not show on Dunning letter.

STEPS
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The issue can be reproduced at will with the following steps:
1. At the Account and Site level,
Minimum Dunning Amount is NULL
Minimum Dunning Invoice Amount = 50


Cause

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