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Account Object not Visible As A Child Object While Using Opportunity To Create CSA (Doc ID 2097377.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Oracle Fusion Sales - Version to [Release 1.0]
Information in this document applies to any platform.


On : version, Territory Management, Quotas

Account object does not show in child objects list when trying to create a new CSA based on Opportunity as Primary.

Customer can see account object in production environment but cannot see in stage.

The issue can be reproduced at will with the following steps:
1.Go to Application Composer > Sales > Custom Subject Area
2. Create new
3. Select Opportunity as primary object
4. Click in + to add childs
5. Accounts object does not display in child list

The issue has the following business impact:
Due to this issue, users cannot create CSA


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