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Unable To Download Scanned Invoice Images (Doc ID 2099354.1)

Last updated on FEBRUARY 18, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Payables - Version 11.1.11.0.0 and later
Information in this document applies to any platform.

Symptoms

Cannot open a scanned invoice image attachment and then select "File", "Download"  - empty screen returned.
without any option to download the file.


- Scanning works fine
- Invoices arrive in the invoice image queue
- Invoices can be posted without problems
- Images can be opened and viewed without problems

But images cannot be downloaded.

Changes

 Upgrade or Patching

Cause

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