OSN Conversation Count is Displayed as '1' Even Though The User Hasn't Participated in Any Conversation (Doc ID 2099510.1)

Last updated on APRIL 01, 2016

Applies to:

Oracle Fusion Application Toolkit - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

When an employee logs in to Fusion Applications the conversation count in the OSN panel is displayed as 1, but when the employee accesses that section, he/she is unable to view any active conversation.

Cause

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