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Unable To Search For Transactions From The User Interface In Production (Doc ID 2100278.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Getting an error when searching for transactions from Manage Transaction UI.


ERROR
A connection to the server has failed (Status = 504)



STEPS
1. Login to Fusion application
2. Navigate to Credit and Earnings > Manage Transactions
3. Search for a transaction

Cause

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